At Createatweb.com, we offer digital services only, and therefore, there is no physical shipping involved. All services are delivered online. Below is our policy outlining the delivery of our e-services.
1. No Physical Shipping
Since we provide online services only (such as digital products, software, subscriptions, etc.), there are no shipping charges or physical deliveries associated with our offerings. All services are delivered electronically to the email address or through the platform you've registered on our website.
2. Service Delivery
Once your payment or order is confirmed, the delivery of services will be handled as follows:
- Instant or Automated Services: For services like digital downloads, automated content access, or software subscriptions, you will receive immediate access upon order confirmation.
- Custom or Consultation Services: For personalized services (e.g., consulting, custom designs, or digital products tailored to your needs), you will receive access to the service as per the agreed-upon timeline. This will be delivered to your registered email or provided via a secure platform.
If there are any delays in service delivery due to unforeseen circumstances, you will be notified promptly, and we will work to resolve the issue as quickly as possible.
3. Service Access
You will receive access to our digital services based on the following methods:
- Email Delivery: Once your order is processed, you will receive an email with instructions or links to access your purchased service.
- Platform Access: If the service is delivered via a specific online platform or portal, you will receive login details and instructions for accessing your account.
4. Service Availability
- Instant Digital Access: Many of our services are available for instant access after your purchase. For example, if you purchase a downloadable product or access to an online course, you can download or log in immediately after payment is confirmed.
- Scheduled Services: For services that require scheduling or are delivered in phases (such as consultations or custom designs), the expected timeline for delivery will be shared with you during checkout or after purchase confirmation.
5. Refund Policy
Due to the nature of our e-services, we generally do not offer refunds once the service has been provided or access to the service has been granted. However, if you encounter any issues or are dissatisfied with the service, please contact us at [Your Contact Email], and we will make reasonable efforts to resolve the situation.
Please refer to our Refund and Cancellation Policy for detailed terms.
6. Technical Requirements
For optimal use of our digital services, ensure that your system meets the following basic requirements:
- Internet Connection: A stable internet connection is required to access and use our online services.
- Supported Devices: Ensure your device supports the platform or software required for the service. If you need help with technical requirements, please reach out to our customer support team.
Key Points:
- No physical shipping or delivery involved.
- All services are delivered online, either instantly (e.g., digital downloads) or as scheduled services (e.g., consultations).
- Access is provided via email or through a designated platform after payment confirmation.
- Refund policies may be subject to the nature of the service provided (check your refund policy for more details).
This policy helps clarify that customers won’t expect any physical delivery and reassures them that all services are accessible online. You can also personalize it with specific details relevant to the e-services you provide.