Cancellation and Refund Policy

  • Home Cancellation and Refund Policy

Cancellation and Refund Policy

Last Updated: 30 Jul 2025

At Createatweb.com, we strive to provide high-quality digital services to all our customers. Due to the nature of our online services, all sales are final, and we do not offer cancellations or refunds. Please carefully review our policy below.

1. No Cancellations

Once an order is placed and payment is processed for any of our services, the purchase is considered final. Cancellations are not accepted under any circumstances. This includes, but is not limited to:

  • Digital product purchases
  • Software subscriptions
  • Online courses or membership access
  • Custom design or consulting services
2. No Refunds

Due to the nature of our digital products and services, we do not offer refunds once a service has been provided or accessed. All payments are non-refundable, including:

  • Completed or ongoing services
  • Downloadable products
  • Access to online content or courses
  • Subscription or membership fees

We encourage you to review the service details and specifications before completing your purchase. If you have any questions or need clarification, please contact us before proceeding with your order.

3. Exceptions

While we do not offer refunds or cancellations under normal circumstances, we understand that technical issues may arise. If you experience issues accessing or using your purchased service, please contact us at info@createatweb.com, and we will work to resolve the issue in a timely manner.

In rare cases, such as a service being unavailable or unprovided due to a technical error on our end, we may review the situation and consider a resolution on a case-by-case basis. However, this does not imply that refunds or cancellations are automatically granted.

4. Disputes or Chargebacks

We encourage customers to contact us directly for any issues with their purchase. If you decide to initiate a chargeback or dispute through your payment provider, we reserve the right to suspend or revoke access to the service provided. Additionally, you may be held responsible for any fees or penalties that arise from such actions.


Key Points:
  • No cancellations once an order is placed or a service is initiated.
  • No refunds after purchase, including for digital products, services, or subscriptions.
  • Any issues with access or technical difficulties should be reported promptly so we can assist in resolving them.
  • Chargebacks or disputes may result in suspension of services.

This policy ensures that your customers are aware of the terms before making a purchase and helps you manage expectations regarding cancellations and refunds.